Welcome to Digital Service Provider (digitalserviceprovider.net). These Terms and Conditions (“Terms”) govern your use of our website, digital solutions, web development, e-publishing, application development, and any custom digital services provided by us.

By accessing our website or hiring us for digital projects, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our services.

Unique Business Model & Service Delivery

Unlike traditional digital agencies, Digital Service Provider operates on a No Upfront Payment framework to guarantee client satisfaction.

  • No Deposits: We do not request or collect any advance deposits or upfront payments before commencing design or technical production.
  • Milestone & Project Delivery: Work is carried out based on clear, mutually agreed project scope briefs.
  • Billing Upon Approval: Invoices are generated and sent to the client only after the custom service or a major milestone has been completed, demonstrated, and delivered to the client for final review.

Payment Terms

  • Invoice Due Date: Once a service is delivered and an invoice is issued, payment is due within 7 business days unless specified otherwise in a separate signed agreement.
  • Payment Methods: We accept major credit cards and electronic payment methods authorized via our secure payment gateway solutions.
  • Late Payments: Failure to clear delivered project invoices within the designated timeframe may result in temporary suspension of technical access, hosting links, or administrative access to the delivered digital files until the balance is resolved.

Intellectual Property Ownership

  • Pre-Payment Ownership: All source code, graphic designs, wireframes, application layouts, and proprietary structural concepts remain the exclusive intellectual property of Digital Service Provider until the post-delivery invoice is paid in full.
  • Post-Payment Transfer: Upon receipt of full payment, full ownership, copyright, and operational rights of the delivered custom digital assets are automatically transferred to the client.

Refund and Cancellation Policy

All financial transactions following invoice payments are protected under our consumer protection policies:

  • 15-Day Money-Back Guarantee: Clients can request a 100% full refund within 15 calendar days from the invoice payment date if the delivered service fails to perform up to technical specifications.
  • Post 15-Day Evaluation: Refund requests made after 15 days enter an evaluation phase. A partial refund may be granted after deducting any unrecoverable, third-party technical resource costs. No refunds are given after 30 days.
  • For complete details, please refer directly to our official [Refund Policy].

Client Obligations

To ensure smooth delivery under our pay-after-delivery model, the client agrees to:

  • Provide accurate and prompt text content, media assets, feedback, and necessary credentials within a reasonable timeframe.
  • Refuse any unauthorized extraction, replication, or hosting of preview/demo assets prior to clearing the final delivery invoice.

Limitation of Liability

Digital Service Provider, its directors, or its tech teams will not be held liable for any indirect, incidental, or consequential losses (including but not limited to loss of business profits, third-party data breaches, or hosting server downtime) that occur after the finalized project has been approved, paid for, and handed over to the client.

Governance and Jurisdictional Law

These Terms and Conditions shall be governed by, interpreted, and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles. Any legal disputes or compliance actions must be brought within the appropriate courts located in Orlando, Florida.

Modifications to Terms

We reserve the right to revise, update, or alter these Terms at any time without prior individual notifications. The most updated version of the Terms will always be posted directly on this webpage.

Contact Information

For any legal inquiries, operational questions, or compliance clarifications regarding these Terms, please contact us:

  • Email: info@digitalserviceprovider.net
  • Phone: 805-472-6487
  • Corporate Address: 55 woodbine st , coram , NY , 11727